Showing posts with label FAQ. Show all posts
Showing posts with label FAQ. Show all posts

Sunday, October 12, 2014

Ask Our Service Team Pros!

Service Questions and Answers

Here are Some Frequently Ask Questions Answered by our Hoselton Nissan Service Team

Question about your vehicle? Our service team professionals are here to help! Here are a few frequently asked questions answered by one of our Hoselton Nissan Service Advisors.

Q: What in the world is a timing belt and why does it need to be replaced?

A: timing belt is a critical rubber belt that's used to transfer power from the engine's crankshaft to the camshaft, which in turn controls the opening, closing and timing of your engine's values. This is one of those parts that isn't visible but plays a vital role in your engine's operation. Over time, a rubber timing belt will deteriorate and can break apart inside your engine. If this happens, it can cause major damage which is very costly to repair. To avoid this, simply replace your timing belt at the manufacturer's recommended time/mileage intervals.

Q: My car makes noises when I brake. What should I do?

A: Your car's brake system is it's most critical safety system; you should have them checked immediately if you suspect any problems. A properly operating brake system helps ensure safe vehicle control and operation under a wide variety of conditions. Avoid letting your brakes get to the "metal - to - metal" point, which usually means accelerating expensive rotor or drum replacement. There are several factors that affect wear, including driving habits, operating conditions, vehicle type and the quality of the brake lining material.

Q: Last month my car's battery died with no warning. How could I have known it was going to just up and die on me?

A: An expiring battery will give some hints that it's on its way out when your lights get dimmer and the engine starting gets noticeably weaker or hesitant. If the battery has outlived its useful life, neither warning lights nor meters are much help. You can expect your battery to last about four years and then replace it with a new battery. The best thing to do is have your battery and cables checked every year. At Hoselton, we offer a free battery test with no obligation.

Do you have a service question?

> Contact a Hoselton Service Department Today!

Hoselton Auto Mall
Corner of Fairport & Marsh Roads
East Rochester, New York 14445
http://www.hoselton.com

Wednesday, January 22, 2014

FAQ's from the Service Department


Ask Our Service Team Pros!

You asked, we answered! Here are a few Frequently Asked Questions from customers answered by the service pros at Hoselton. If you have a question, feel free to reach out anytime!


We appreciate your questions! We look forward to hearing from you!

Q: I just heard about a recall. How do I know if it's for my vehicle?

A: It is always in your best interest to keep your Nissan operating safely and running in top condition. To find out if your Nissan has been recalled, you can call a Hoselton Auto Mall Service Department directly or information will be sent to you through the mail from the manufacturer. Your service technician will inspect and perform any outstanding recalls or voluntary service campaigns that may apply to your vehicle in case of a recall. These important repairs will be performed at no cost to you. Please make an appointment promptly; we are more than happy to make sure your vehicle performs at its peak capacity!

Q: Is it true that an alignment can improve my gas mileage?

A: Yes! There are many benefits to an alignment. A properly aligned car will reduce friction and drag on your tires and help maximize your MPG. When a vehicle is out of alignment, there is excessive tire wear and steering/tracking problems. A wheel alignment will adjust the angles of the wheels so that they are perpendicular to the ground and parallel to each other. This service results in less resistance between the tire and the road, which maximizes tire life and improves your gas mileage.

Q: My car just went over 75,000 miles. Now that it has so many miles, what should I be doing differently?

A: Like anything with some age on it, treating your vehicle with a little more kindness will go a long way. The proper care of your vehicle will reward you with a long vehicle life span. Be sure to continue to have regularly scheduled maintenance performed, as this is the best way to care for your car, truck, van or SUV. Over time, certain items will eventually need to be replaced. When that time comes, remember you’re always better off with genuine OEM (GM, Nissan or Toyota) parts because they are specifically engineered for your car and will ensure many more happy miles ahead.

Hoselton Auto Mall
Corner of Fairport & Marsh Roads
East Rochester, New York 14445